So, you’re ready to take your business to the next level by telling your story through video. The best thing to do is to reach out to a few competitors, gather quotes, and pick the best one, right? Well, in certain cases, maybe not.
When a potential client reaches out to Frozen Fire with that initial exploratory phone call, or fills out a form on our website, we respond within minutes, not hours or days. Once we have the necessary information, you can expect to see a proposal that same day, or worst case, the following business day. In addition, there will be a scheduled phone to talk through the proposal and answer all questions that will allow you to make an educated decision.
Our responsiveness sets the tone for what it is like to work with Frozen Fire. You can expect us to be focused on bringing your story to life through video and we will do this in an easy to understand and efficient manner. Our process involves a very well thought out plan on how your project will be completed and it will be executed exactly as the plan is documented.
At Frozen Fire, we pride ourselves on our quick, clear style of communication. We don’t keep you waiting, whether it is simply responding to an email, creating a script, or getting your final video back to you. You will experience this type of communication during the proposal process with Frozen Fire.
But there’s one situation where the proposal process can fail you. One situation that you want to avoid at all costs: Waiting.
Why? Because Waiting = Lost Time.
It’s that simple. If a company keeps you waiting for days, they are wasting your time. That time you spent waiting could have been spent hitting the ground running.
Everyone has heard the phrase, “First impressions are everything.”
In video production, the ‘everything’ part of a first impression comes from timeliness, responsiveness, and accessibility. If you’re waiting on an agency to provide a proposal before your relationship has even officially begun, it’s an indicator that you’re likely on your way to a bad first impression from that particular agency. In fact, this time spent waiting is already a bad first impression. It is likely that this a preview of things to come.
Why wait? The answer is simple: don’t.
And we’ve got proof. Please take a moment to check out our Google reviews from past and current clients.
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Want to know more about video pricing. Check out our article here.